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Customer Care
Customer Care
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Privacy & Safety
Privacy Policy
Effective Date: 2023-08-10

This Privacy Policy describes how Agevers ("we," "us," or "our") collects, uses, and shares your information when you use our website located at https://agevers.com (the "Site") and the services provided through the Site (collectively, the "Services"). Please read this Privacy Policy carefully before using our Services.


GDPR
If you are a resident of the European Economic Area (EEA), you have certain rights under the GDPR regarding your personal information, including the right to access, rectify, or erase your data, as well as the right to restrict or object to certain processing activities.
To exercise these rights or for any GDPR-related inquiries, please contact us at support@agevers.com.


Changes to Privacy Policy
​We may update our Privacy Policy periodically and at our discretion. While we will make every effort to notify you of any changes to this Privacy Policy, we are not obligated to provide prior notification of such amendments. We recommend that you regularly review our Site for any updates to our Privacy Policy.
By continuing to use our Site, services, seeking our assistance, or providing additional personal information to us (either directly or through an authorized representative) after any revisions to this Privacy Policy, you signify your acceptance of these changes. Your ongoing use of our services acknowledges your agreement to the updated terms outlined in the revised Privacy Policy.
 

Information We Collect
We gather non-personally identifying information that web browsers and servers commonly provide, such as browser type, language preference, referring site, and the date and time of each visitor request.
This non-personally identifying information helps us understand how visitors use our Site, enabling us to troubleshoot issues, analyze resources, and enhance our services and products. Importantly, this data cannot be used to identify individuals.
Additionally, we collect potentially personal information, which may include:
  • Your name
  • Contact information such as email address and/or phone number
  • Demographic details like preferences and interests
  • Other information relevant to customer surveys and offers
  • Internet Protocol (IP) addresses
  • Cookies
Rest assured, we handle this information responsibly and in accordance with our Privacy Policy to protect your privacy and ensure a positive experience on our Site.


Collection of Personal Information
We gather personal information through various channels, including:
  1. When you or a third party contacts us independently via email, phone, or in-person interactions.
  2. When you visit and engage with our Site .
  3. During transactions or when you join our Account or affiliate programs.
  4. Through cookies and technologies that enhance your experience on our Site.
  5. When you communicate with us through our Site, sign up for newsletters, or join our mailing list.

In each instance, we only collect personal information necessary to fulfill the purpose of your interaction with us. Your personal information is not disclosed except as described in this Privacy Policy.

While you have the right to withhold personal information, doing so may limit your ability to engage in certain activities on our Site or receive our services or products.
You must obtain consent from any third party before providing us with their personal information. By sharing another individual's information, you warrant having the necessary consent and permissions, which can be provided upon request.

We do not sell, distribute, or provide access to your personal information to third parties without your consent, except where required by law. With your permission, we may use your personal information to send you promotional content about third parties we believe may interest you.
If you previously consented to receive direct marketing materials, you can change your preferences at any time by contacting us at support@agevers.com.


Purpose of Data Collection
We collect your personal information to facilitate your use of our Site, services, and products. Subject to this Privacy Policy, we may use your personal information for the following purposes:
  1. Service Delivery: Providing and fulfilling agreed-upon services and/or products.
  2. Account Management: Establishing, maintaining, and administering your Account.
  3. Communications: Sending service/product communications, promotional material, and marketing content relevant to you and our offerings.
  4. Notification: Informing you about changes to our services and/or products.
  5. Quality Assurance: Conducting quality assurance, training, and improving our offerings.
  6. Security: Verifying identity/location, conducting security checks, and accessing third-party platforms.
  7. Market Research: Performing market research and analysis.
  8. Marketing: Promoting and marketing our services/products through various channels, including social media.
  9. Record-Keeping: Internally recording and facilitating other related purposes.
 
Disclosure of Your Personal Information
We may disclose your personal information to:
  • Our employees, trusted third parties, and service providers to deliver services/products.
  • Third-party service providers for enabling services (e.g., IT services, data storage).
  • Our commercial partners or related entities.
  • Prospective buyers/sellers of our business/assets.
  • Applicable regulators or third parties for compliance/reporting or protecting rights/property/public interest.
  • Other entities or individuals with your consent.

Accessing Your Personal Data
You have the right to access, correct, or delete personal information. Contact us at support@agevers.com for assistance.
 
Accuracy and Retention
We strive to maintain accurate and up-to-date personal information. You are responsible for providing corrections and updates promptly.
 
Retention Policy
We aim to cease retaining personal data when its purpose is fulfilled or no longer necessary for legal/business reasons.


Information Collection and Usage
Our data collection methods encompass various techniques to gather both general and personal information, all of which adhere to the guidelines outlined in this Privacy Policy. When it comes to personal or identifiable data, we maintain a strict focus on collecting only what's essential for facilitating your interactions with us. These interactions could span across our platforms, applications, products, and services.
We utilize an array of technologies like cookies, caches, databases, and logs to collect and store this information. It's crucial to note that we do not use or disclose personal data outside the scope defined within this Privacy Policy.

While you have the option to decline to provide personal information or express objections to our data collection practices, it's important to understand that such actions may impact your ability to fully utilize our Site, platforms, apps, products, and services. Additionally, they may also limit our capacity to offer you comprehensive support or assistance.

Information Provided and User-Generated Content
Creating an Account on our Site involves sharing certain personal details such as your name, email address, and phone number, and setting up a password. However, even if you opt not to create an Account, there might be instances where you voluntarily share personal information for specific purposes. For example, you may provide us with your email address to receive marketing materials or updates regarding our services. Similarly, sharing your phone number may enable us to contact you in response to customer inquiries or concerns.

In addition to the information you provide directly, we also collect user-generated content. This includes but is not limited to comments, orders, invoices, and various documents that you generate or upload while utilizing our platforms.
 
Browser and Device Information
As you engage with our Site and services, we automatically gather general information that is typically made available by web browsers, servers, and network operators. This information may include unique identifiers (such as persistent cookies, MAC addresses, device IDs, IMEI numbers), browser type and settings, geographical location data, device type and settings, operating system details, IP address, mobile network information (including operator name and phone number), application version numbers, language preferences, crash reports, system activities, and the timestamp alongside the referral URL for each visitor request.

It's important to understand that while this information is instrumental in helping us troubleshoot technical issues, understand user behavior, and improve the overall performance of our Site, some of these data points could potentially qualify as personal data. Examples of such data include IP addresses, phone numbers, and unique identifiers. We treat these personal data points with the same level of care and responsibility as we do with any other personal information, ensuring that they are used and disclosed strictly in accordance with the provisions outlined in this Privacy Policy.

Information we collect about how you use our Site and services
As you interact with our Site and services, we collect information about your usage patterns and behaviors. This encompasses details such as the links you click, the content you view, the terms, products, and services you search for, the products you purchase, your communication activities, and how you engage with advertisements.
This comprehensive collection of data serves several purposes:
  1. Understanding User Behavior: By analyzing your activity, we gain insights into how users interact with our platform, which helps us tailor our offerings to better suit customer preferences.
  2. Improving User Experience: The data we collect aids in optimizing our Site and platforms, ensuring a seamless and user-friendly experience.
  3. Resource Allocation: It helps us allocate resources effectively to enhance the performance and reliability of our services.
  4. Product and Service Enhancement: By understanding user preferences and behaviors, we can continually improve our products and services to better meet customer needs.
 
Usage of Collected Information
Our primary objective in collecting information is to enable you to derive maximum benefit from our Site, platforms, apps, products, and services. Subject to the provisions laid out in this Privacy Policy and your individual data preferences, we may leverage the information we collect for a range of purposes, including but not limited to:
  1. Service Fulfillment: Carrying out our obligations and providing you with the agreed-upon products and services.
  2. Account Management: Establishing, maintaining, and administering your Account, which includes facilitating payments and managing subscriptions.
  3. Performance Optimization: Maintaining, troubleshooting, and improving the performance of our Site, platforms, apps, products, and services.
  4. Product Development: Developing new products and services based on user feedback and market trends.
  5. Personalized Recommendations: Providing personalized recommendations and customized products and services (based on your preferences) if your consent allows for such activities.
  6. Analytics and Performance Measurement: Measuring the performance of our Site, platforms, apps, products, and services to identify areas for improvement.
  7. Security Measures: Implementing security measures to protect you, us, our Site, platforms, apps, products, and services, as well as the general public.
  8. Legal Compliance: Ensuring compliance with legal, regulatory, and tax reporting requirements.
  9. Communication: Communicating with you about our Site, platforms, apps, products, and services, which may include notifying you about changes, updates, data breaches, and providing customer support.
  10. Marketing and Promotion: With your explicit consent, create and distribute promotional and marketing material relevant to you and your interests.
  11. Quality Assurance: Conducting quality assurance checks and training programs to enhance service delivery.
  12. Social Media Promotion: Promoting and marketing ourselves, our products, services, and our Site through various social media channels, such as Facebook, Instagram, Snapchat, Twitter, YouTube, etc.
  13. Any Other Uses: Identifying and implementing additional uses of your personal information that are communicated to you at the time of data collection or are reasonably anticipated based on this Privacy Policy and our Terms and Conditions.
This wide range of data utilization ensures that your interaction with our platform is not just functional but also tailored to your preferences and needs.

Sharing Personal Data
While personal information typically remains within our corporate group, there are specific circumstances where sharing becomes necessary. These include situations where you explicitly consent to data sharing, or when we engage with affiliates, partners, external service providers, regulators, or other relevant entities as part of our service delivery and legal compliance obligations. We may also share data in the context of business transactions, regulatory reporting, or when we believe such disclosure is necessary to protect our rights or the rights of third parties.
We exercise due diligence and transparency in our data-sharing practices, ensuring that your personal information is treated with the same level of care and confidentiality irrespective of its recipient.

SMS Privacy Policy
By participating in any of our mobile programs, you agree to receive recurring automated marketing phone calls and text messages at the phone number you provided at opt-in. Phone calls and text messages sent to your mobile device may be generated using an automated system for the selection or dialing of telephone numbers. Message frequency will vary. Your consent to receive marketing messages via phone or text is not a condition of any purchase. We will only use SMS for the specific purposes outlined in this privacy policy. We collect mobile numbers solely to facilitate communication with you, such as sending important updates, notifications, promotional offers, and other relevant information related to our products or services. We do not share your mobile number with any third parties without your explicit consent, except in the following circumstances: If required by law, legal process, or government request, we may be obligated to disclose your mobile number or In case of a merger, acquisition, or any other change in ownership, your mobile number may be transferred to the new entity, but we will notify you beforehand and provide options to opt-out if desired. You agree to notify Agevers at the Contact Us information below if you change or disconnect your mobile phone number. Message and data rates may apply and are billed by and payable to your mobile service provider. Delivery of messages is subject to effective transmission by your mobile service provider and any policies or terms established by your mobile service provider. In order to stop receiving SMS messages, please text us STOP in order to opt-out.


Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us immediately.​
 
Security
We prioritize the security of your personal information and take reasonable measures to protect it from unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
To safeguard your information, we have implemented appropriate physical, electronic, and managerial procedures. These measures are designed to prevent unauthorized access or disclosure and ensure the security of the information we collect online. For security reasons, we do not publicly disclose the specifics of these measures.
While we strive to minimize the risk of security breaches, it's important to acknowledge that using the Internet inherently carries certain security risks. However, rest assured that we regularly review our IT systems, implement updates, and actively monitor critical system points to reduce these risks to the greatest extent possible.​

Cookies
Cookies, also known as "cookie files," are IT data stored on the user's device to enhance the functionality of the website. The Administrator also utilizes other technologies, such as scripts or logs, to improve user experience.
Types of Cookies:
  • Necessary Cookies: Essential for basic website functions; the website may not work properly without them.
  • Analytical and Performance Cookies: Collect data on user interactions to improve website performance; examples include cookies used within Google Analytics.
  • Functional Cookies: Remember user preferences to provide personalized functionalities.
  • Advertising Cookies: Used by advertising networks to display relevant ads based on user activity.
Additionally:
  • Session Cookies: Stored until the end of the browser session.
  • Persistent Cookies: Remain on the device until manually deleted.
Users can manage cookie settings in their web browser, including deletion or automatic blocking. Restrictions on cookies may impact website functionalities. For detailed instructions on managing cookies, refer to your browser's help section.
Note: Advertisers and partners may also use cookies; review their privacy policies for details on cookie usage. Advertising networks like Google may use cookies to tailor ads based on user behavior on the website.

 
Business Transfer
In the event of a business acquisition, bankruptcy, or cessation of operations, user information may be transferred as one of our assets to a third party. By using our services, you acknowledge and consent to the potential transfer of your personal information to any acquiring entity, which will continue to be governed by this Privacy Policy.​

Links to Third-Party Websites
Our Site may include links to third-party websites. Clicking on these links is at your own discretion and risk, subject to the respective privacy policies and terms of use of those websites.
We do not have control over and are not responsible or liable for, the content, privacy practices, or terms of use of third-party websites, including any information you provide to them. It is recommended that you review the privacy policies of these third parties to understand how they handle your personal information when you visit their websites.​

Consent
This Privacy Policy governs your use of the Site you are currently viewing. By clicking the “Accept” button or accessing/using the Site in any way, you acknowledge that you have read, understood, and unconditionally agree to comply with this Privacy Policy and any other applicable agreements, including those specific to Agevers.com’s Account holders or users, as amended periodically. If you do not agree, you must cease using or accessing the Site immediately. If you are representing a third party, such as a business entity, you warrant that you are authorized and empowered to bind that third party to this Privacy Policy.

By accepting this Privacy Policy or using the Site, you consent to the collection, use, and disclosure of your personal information as outlined herein. Additionally, your consent extends to our use of any photographs, content, or personal information you upload or provide consent for publication on our Site, blog, marketing materials, or social media channels. These may be used to inform about our services/products, market our offerings, or serve our functions/activities.
 
Agevers is a company incorporated under the laws of the State of Israel under the number: 038054029,  office address and place of business: Kipnis Levin 14, 8449714, Be'er Sheva, Israel

At Agevers, we understand the importance of protecting your personal information. We use third-party banking to verify payments and ensure secure transactions. We only collect data necessary for completing your purchase and will never share or sell your information to third parties. If you have any concerns about the safety and privacy of your information, please do not hesitate to contact us at support@agevers.com.

Please note that this Privacy Policy should be read alongside our Terms and Conditions, available at https://agevers.com/terms-and-conditions.
Terms & Conditions
Terms & Conditions
These Terms and Conditions govern the relationship between you and Agevers, covering your use and access to the Online Shop. By clicking on the “Accept” button, or accessing or otherwise using the Online Shop, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions and any other legal agreements that apply to you as an Agevers Account holder, as amended from time to time. If you do not agree with these Terms and Conditions, you must stop using or accessing the Online Shop immediately. If you are using the Online Shop on behalf of a third party including, but not limited to a business entity, you warrant that you are authorized and have the authority to bind that third party to these Terms and Conditions.

Definitions
The following terms are used throughout these Terms and Conditions and have the following meanings.
  1. “Service Provider” or “we” or “us” – Agevers is a company incorporated under the laws of the State of Israel under the number: 038054029,  office address and place of business: Kipnis Levin 14, 8449714, Be'er Sheva, Israel;
  2. „Website” – website, available at https://agevers.com with all of its subdomains;
  3. „Terms & Conditions” or „T&C”  – this document;
  4. „Services” – any services available on the Website, provided by the Service Provider;
  5. „User” or “you” – any person who uses the Website and/or the Services. The User shall be considered in particular but without limitation:
    1. the person who registers a User’s Account on the Website
    2. registered User who buys Products through the Website
    3. the person who buys the Product through the Website without registration
    4. the person who subscribes to the Newsletter (e) person who uses any other Services on the Website or simply who is browsing the Website;
  6. „Product” – goods in the digital form, offered via the Website, especially video game keys or video game activation codes, subscriptions, prepaid cards, and other digital goods.
  7. „Account” – a personalized part of the Website assigned to each registered User, where the User's data is stored.
  8. „Privacy Policy” – a separate document available on the Website, describing how we process the personal data of Users;
 
Singular expressions also apply to the plural when the context so requires, and vice versa.

Privacy Policy means Agevers’s privacy practices in relation to the use of the Online Shop which is available at https://www.agevers.com/store-policy.

 
Terms of use
  1. In order to use the Services, you must have full legal capacity. (legal capacity is defined by applicable laws of the country where you reside). Basically, if you are over 18 years old, you have full legal capacity, unless applicable laws of the country where you reside state otherwise. Therefore, when you use the Services, you warrant that you have full legal capacity in accordance with the applicable laws of the country where you reside.
  2. When you use the Website, we might send you "push" notifications. You can enable, disable, or re-enable "push" notifications at any time by changing your browser settings.
  3. We reserve the right to place advertising content on the Website regarding services offered by us or by third parties. Entities unrelated to us may therefore place ads on the Website via links, banners, etc. We are not responsible for the content of these materials or for any offer, information, or activity of these third parties. The User, who decides to take actions recommended in such ads does so exclusively at his/her own risk.
  4. When using the Website, it is prohibited to:
    1. send, post, or share any offensive, unlawful, or indecent content, or content that violates the rights of the Service Provider, of the other Users, or of the third parties;
    2. send unsolicited commercial information and send offensive, defamatory, or inappropriate messages;
    3. take any actions that may hinder or disrupt the operations of the Website;
    4. attempt to circumvent security measures or network security, including attempting to access third-party data (especially hacking Accounts of other Users) and intercepting data;
    5. use our or third-party names, logos, trademarks, or other intellectual property rights for any unauthorized purpose.
  5. Changes, modifications, or updates to the content of the Website and other changes to the appearance of the Website will not be considered a change to the agreement between us and the User (concluded under these Terms & Conditions), unless (a) we provide otherwise or (b) the provisions of generally applicable law provide otherwise.
     

Orders and payments
  1. Payments for the purchase of the Products are made through external payment operators. In the Website you can find payment operators through which it is possible to pay for the purchase of Products.
  2. In order to purchase the Product, you need to place an order. Placing an order requires you to:
    1. choose the Product(s) you wish to purchase;
    2. click on "Add To Cart" button or "Buy Now";
    3. Click on "Checkout" button;
    4. fill the required data (email, phone, name , billing address);
    5. choose the payment method;
    6. approve store policies;
    7. if you are registered and logged to your account, check correctness of your email, if you are not registered or/and logged to your account on the website you need to provide us with your email address.
    8. click on the "Fast Checkout" button;
  3. Upon finishing the order you will be redirected to the system of the payment operator. The order will be canceled if your payment has been rejected by the payment operator’s system (regardless of the reasons). Moreover, as long as you have not made the payment, you can cancel the order yourself.
  4. We reserve the right to suspend the execution of the order due to the security reasons. In such a case, we can ask the User to provide us with additional information, necessary to confirm the validity of the order he/she made.
  5. The total cost of the order (Product purchase price including all fees and applicable taxes) will be indicated in the checkout before the order is placed.
  6. You will receive an order confirmation to the e-mail address indicated during placing the order.
  7. Prices of Products can be paid in currencies indicated on the Website. Prices include all taxes.
  8. Orders may be placed 24 hours a day, seven days a week. However, the User acknowledges that if the problems occur in payment processing or product delivery, the order finalization might be delayed.
  9. The Product should be delivered to the User within couple of minutes but no later than within 1 working day from receipt of the User’s payment by Service Provider. Delivery of the Product means delivery to the User the digital key or activation code, necessary for the User to get access to the given game or other good or program on an appropriate digital platform – the platforms on which Product may be accessed or activated are indicated in the offers available on the Website.
  10. Pre-orders – The above provisions shall apply to purchases of the Pre-orders Products, subject to below specific rules which apply to Pre-orders only:
    1. You can also place an order for pre-order Products. You pay for the Pre-order upon the date of the order, however the Product will be delivered to you on a release date (the release date will be indicated on the Website).
    2. You may cancel your pre-order anytime up to 3 days prior to the release date (provided that no key or activation code was delivered to you).
    3. If the release date of the Product has changed (e.g. if the publisher of a given game has postponed its release date), the date of delivery of your Pre-order shall also be changed accordingly - you will be notified about it by email.
 
Fees
  1. When you make a purchase of the Product on the Website, we will charge you with our Operational Fee.
  2. The amount of our fee is visible in the checkout before placing the order by the User. Fee is collected upon placing an order by the User.
     
Refunds
  1. You have a right to withdraw from the purchase of the Product within 14 days from the purchase. In order to exercise your right to withdraw, you need to use a proper tab on the Website or contact us through the support systems available on the Website. If you exercise your right to withdraw within said period, you will receive a full refund of your payment (for the Products to which your withdrawal from purchase applies and in the amount actually collected from you).
  2. However, please bear in mind that all Products available for purchase through the Website are digital content. When your order is correctly paid and processed, you will be eligible to access success page where you will see your order and checkbox where you will be obligated to confirm whether the product you ordered is correct and you wish to display and access the keys or activation codes to these Products - you can gain such access by marking the checkbox and clicking on "Display Activation Code" button (or button with similar meaning in English or other selected language).
  3. When you click on the "Display Activation Code" button, you expressly agree to the delivery of the Product before the lapse of term to exercise your right to withdraw from the purchase. This results in the loss of your right to withdraw from the purchase. So, once access to the Product (its key or activation code) has been enabled to you, the sale contract has been fully performed and you no longer can cancel an order.
  4. However, you will be also entitled to a refund in following cases (including additional fees if such were charged):
    1. the order has been canceled due to the safety reason;
    2. the order has been canceled due to our fault or fault of our supplier;
    3. failure to accept the payment by the payment operator system;
    4. receipt the defective Product by the User (provided that you applied for a refund and that the complaint has been accepted);
    5. resignation from the Pre-order within the term specified in the T&C;
  5. If you ordered more than one Product and you withdraw from the purchase of part of the ordered Products only, you will not receive a refund of the Operational Fee.
  6. The refunds are generally made according to the same payment method that you selected for payment.
     
Newsletter
  1. Within the Newsletter we will send the Users (on a regular basis or at various intervals) information, including commercial information, regarding promotions, new offers, events, competitions, etc. regarding products and/or services offered by us and , our suppliers or by our trusted partners. This information will be sent to the e-mail address provided by the User.
  2. In order to subscribe to the Newsletter you need to provide us with your e-mail address. When you are subscribing to the Newsletter, you agree to the content of the T&C (which describe this service). That means you agree to receive commercial information.
  3. The Newsletter service will be active from the moment you receive an email confirming your subscription to the Newsletter. The Newsletter will be provided to you for an indefinite time period. Newsletter service is free of charge.
  4. You may unsubscribe from the Newsletter (terminate the Newsletter service), at any moment, by sending an e-mail to us with such a request or by using the appropriate link in the messages you will receive.
  5. We may also terminate the Newsletter service at any moment. We will notify you about termination of Newsletter service by sending you an email.
     
IP rights
  1. The Website is property of the Agevers . The use of the Website by the Users on the basis of these T&C does not in any way result in the purchase by Users from us of any intellectual property rights or granting a license to any of the Website's content, unless the provisions of the T&C clearly state otherwise. The Website database, software for using the Services, and all other elements and content available on the Website are our sole intellectual property (or the property of our licensors). This includes in particular: content, word or graphic signs, names, images, graphics, source codes, as well as their selection, combination, layout and available functionalities.
  2. You can use the Website and the data contained in it only as it is set in the T&C. This means that you do not have right to:
    1. translation, adaptation, layout changes or any other changes to the IT system of the Website;
    2. dissemination, reproduction, copying, use of all or part of the information contained on the Website, unless the provisions our other contracts or documents clearly provide otherwise. This does not apply to the automatic temporary storage of files in the device's memory, which is the result of simply using the Website for purposes consistent with the T&C and the cases of the law of fair use;
    3. providing access to the Website and its database to third parties, including making the password available to third parties;
    4. obtaining information about the internal structure or operating principles of the Website software;
    5. unauthorized downloading, changing or deleting of data contained on the Website;
    6. preservation and reproduction of data downloaded from the Website, except for printing only for own purposes, unless the provisions our other contracts or documents provide otherwise.
       
Liability
  1. We will need to carry out maintenance work on our Website from time to time. In such cases the Website may be temporarily unavailable. The Website may be also temporarily unavailable due to a system failure beyond our control. In such cases, the User or Seller has no right to make any claims resulting from the temporary inability to use the Services as a result of the above circumstances.
  2. The Services provided through the Website are basically available on AS IS and IF AVAILABLE rules. We therefore do not make any express or implied warranties towards the Products, regarding in particular but without limitation to warranty of condition, quality, durability, functioning, reliability, merchantability or suitability for any specific purpose.
  3. To the fullest extent permitted by applicable laws:
    1. The Service Provider is not liable for any damage caused to the User as a result of other User's use of the Website and Services.
    2. Users may not make any claims in relation to our Services that are free of charge;
    3. liability of the Service Provider towards User for each transaction concluded via the Website (especially purchase of the Products) is limited to the amount equal to the amounts that the User has actually paid to the Service Provider.
  4. If we receive an official or credible notification that any content shared, published or posted by the User on the Website is illegal (e.g. violates applicable law or the rights of other people, such as copyrights or industrial property rights of third parties), we will block access to such content. In this case, we are not liable towards User for any damage resulting from our blocking of access to said content.
  5. We are also not responsible for the permanent or temporary discontinuation of the Services resulting from force majeure, random events or interference by third parties. Force Majeure means any and all situations that prevent us from fulfilling our obligations, which are beyond our control. For example, force majeure should be considered circumstances such as strikes, nuclear force or random accidents, war or an act of terror, riots, civil unrest, failure of a technical device, hacking, natural disasters (e.g. earthquakes, fires, hurricanes, floods, droughts, tsunamis, volcanic eruptions, etc.) equipment failures resulting from for example dampness of equipment or electronics surges, groundwater infiltration, wall freezing, etc.
 
User’s content
  1. The only content users will be able to post on the website are opinions underneath the products.
  2. If you post or share any opinion, you do so at your own risk. By publishing or sharing any opinion, you warrant that the content you share or publish is legitimate, in particular does not infringe the rights of third parties (including copyright and industrial property rights). We are not responsible in any way for the content you share or publish.
  3. We reserve the right to check the opinion you provide. If we find that your content is inappropriate, offensive or otherwise illegal, we will remove it. However, it is not our responsibility to review the content you provide, unless we receive an abuse report informing us that the content you shared or published infringes rights of any third party.
  4. When you post content on the Website, you grant us with a non-exclusive, worldwide, free of charge license (with sub licensing rights) to use, modify, distribute, transmit and publicly display that content in connection with the Website, within the Website and outside of the Website (however only on the Internet). Your license granted to us is valid as long as your content is not removed from the Website by you or by us.
 
User’s liability
  1. If, as a result of your use of the Website, third parties bring any claims against us, we will take legal steps against you to release us from such liability. By using the Website, you agree to indemnify us against any claims of any third parties. This applies in particular but not limited to claims related to:
    1. content posted or shared by you on the Website;
    2. your breach of the provisions of the T&C or other rules of using the Website;
    3. your breach of applicable laws;
    4. your violation of the rights of third parties.
  2. The User's obligation to indemnify Service Provider survives the termination of the agreements concluded between Service Provider and the User.
 
Termination – deleting or suspending the Account
  1. Deleting an Account means termination of the agreement for provision of Account Service between you and us - the Account is removed from the Website and the User will no longer has access to it.
  2. Suspending an Account means temporary blocking of User's access to all functionalities of the Account (i.e. the User cannot use all of the Services and place orders).
  3. The Account may be deleted by the User at any time. In order to delete an account, the user should be logged into that account, open „My Profile” tab, check the „Deactivate your account” box and confirm the decision. The User can also contact the Service Provider through the support systems or contact forms available on the Website. The Account shall be deleted within 7 days from receipt of the request.
  4. We may temporarily suspend User's Account for important reasons, e.g. if we have reasonable suspicion that User has breached the provisions of the T&C or infringes the rights of third parties. The suspension of the Account on the above grounds will not be less than 24 hours and not longer than 60 days (with our right to extend the suspension for subsequent periods in justified cases). We decide about the duration of the Account suspension.
  5. We may also suspend the User's Account for an indefinite period if:
    1. the User is suspected to use Website or Services for unlawful purposes, such as embezzlement, abuse, fraud, money laundering etc.;
    2. we have reasonable suspicion to believe that access to the Account was obtained by unauthorized persons;
    3. we have reasonable suspicion to believe that the User has used a stolen credit card to pay for ordered Product;
  6. The User's Account may be also deleted by the Service Provider with immediate effect, if the User commits the material breach of the provisions of the T&C. Deletion of the Account by Service Provider is possible in particular, but without limitation, in the following situations:
    1. the User uses the Website to publish unauthorized advertisements, sends unsolicited or harmful messages via e-mail or Website online communicators including but not limited to unsolicited commercial information and so-called "chains";
    2. The User provides or publishes untrue or misleading information regarding products or services available on the Website;
    3. Frequent suspensions of the User's Account;
    4. Confirmed case that the User has used a stolen credit card to pay for ordered Product;
    5. The User presents himself/herself as a representative of the Service Provider or answers to press inquiries (or inquiries from other media, social media included) regarding the Website and our Services.
    6. the User took action(s) regarding which the Service Provider had reasonable doubts, in particular Service Provider considers such actions harmful or undesirable, and the User would not give up these actions within 7 days of receiving the request from the Service Provider via email.
  7. Notice of termination (Account deletion or suspension by us) shall be sent to the User via e-mail.
  8. We may also terminate our agreements with Users if we decide to cease our activity related to the Website. In this case, we will give the Users at least 6 months’ notice via e-mail. After the notice period, all Accounts will be deleted.
  9. We reserve the right to refuse to register a new Account or to provide Services to the User, if the User's previous Account has been suspended or deleted by us for reasons indicated in this section of the T&C.
     
Complaint procedure
  1. Any claims related to our Services and to the Products purchased through the Website should be submitted via our online support systems.
  2. The User’s complaint on the purchased Product should contain at least:
    1. User’s contact details (if the complaint is submitted by the unregistered User);
    2. Details of the Product (name, amount of keys or activation codes bought by the User) and date of the purchase;
    3. Description of the complaint (description of the problem with the delivered Product);
    4. Claim of the User (e.g. claim for: refund / delivery of a new Product / delivery of a defect-free Product).
  3. The User’s complaint on other Services should contain at least:
    1. User’s contact details (if the complaint is submitted by the unregistered User);
    2. Description of the complaint (description of the problem with the Service provided to you);
    3. If possible, you should provide proof justifying the complaint.
  4. We will reply to the complaint as soon as possible, but not later than within 14 days of its receipt (however, if we fail to reply within this deadline, it does NOT mean that we automatically considered your complaint as justified, unless otherwise provided in the generally applicable law of your place of residence).
  5. We will reply to your complaint by e-mail or by online contact channels available on the Website.
     
Applicable laws. Resolution of disputes.
  1. These T&C shall be governed by and constructed in accordance with the laws of Cyprus.
  2. The above choice of applicable laws does not exclude or limit your rights arising from generally applicable laws in your country of residence if you are a Consumer.
  3. We aim to resolve any dispute between us and Users amicably. If you have any queries to us, you can contact us via:
    1. contact details provided in the T&C;
    2. contact forms and support systems available on the Website.
  4. However, if we fail to reach an amicable solution to the dispute, the disputes will be settled by the courts having jurisdiction over our registered seats.
  5. The above does not limit your right to start legal proceedings in your country of residence (if you have such a right under the generally applicable laws in your country of residence, in particular if you are a consumer). If you are EU consumer, you have the right to use out-of court methods of settling disputes arising from contract concluded with us, in particular you have the right to use Online Dispute Resolution platform operated by the European Commission (details on this can be found on this website: http://ec.europa.eu/consumers/odr/).
     
Contact details
  1. You may contact us:
    1. via WhatsApp: +1 (517) 280-1472
    2. via Telegram: +1 (517) 280-1472
    3. through the contact forms available on the Website
    4. via e-mail: info@agevers.com and support@agevers.com

Minimal Requirements
  1. In order to use the Website and Services, you should have:
    1. a computer or a mobile device with internet access;
    2. an active e-mail address;
    3. Internet browser (preferably in the latest version available), with cookies and JAVASCRIPT enabled.
       
Updates & maintenance
  1. We undertake to provide the Services in a permanent manner, subject to interruptions when we need to carry out maintenance works on the Website or when we need to update the Website.
  2. We reserve the right to suspend the provision of Services for justified technical reasons or due to necessary maintenance works. If possible, we will inform you in advance about such suspensions.

Eligibility, Account Registration, and Security Checks
  • Account Creation: Users are required to create a personalized account using their name, email address, and a unique username/password. 
  • Account Security: Users are responsible for maintaining the security of their accounts, including their password. Sharing passwords with unaffiliated third parties is prohibited.
  • Notification of Unauthorized Use: Users must notify agevers.com immediately of any unauthorized use of their account or breaches of security.
  • Personal Use: Accounts and their information, including contact and billing details, are strictly personal and should not be sold or transferred unless expressly permitted.
     
Communication and Contact Information
  • Consent to Communication: By creating an account, users consent to receive communications from agevers.com via email, phone, or other contact methods.
  • Opt-Out: Users have the option to opt out of receiving offers from agevers.com at any time by notifying them through specified contact methods.
     
Verification and Security Measures
  • Phone Number Verification: Buyers are required to verify their phone number using an automated system for identity verification purposes.
  • Additional Verification: agevers.com reserves the right to request additional information, such as a valid ID copy, to verify a buyer's identity and may decline or refund orders believed to be fraudulent.
  • Use of VPNs/Proxies: Concealing the true location of the buyer using VPNs or proxies may result in delays, identity checks, and possible order cancellations.
     
Suspension and Termination of Accounts
  • Account Suspension or Termination: agevers.com reserves the right to suspend or terminate user accounts if provided information is inaccurate, false, or misleading.
  • Reclaiming Usernames: agevers.com can reclaim any username that violates the agreement.
     
User Conduct and Restrictions
  • Prohibited Content: Users are prohibited from transmitting unlawful, harassing, defamatory, or spam content. They must not infringe on intellectual property rights or engage in unauthorized solicitation.
  • Program Usage: Users must use purchased programs for personal use only and adhere to any specific rules or restrictions imposed by the programs.
     
Program Purchase and Usage
  • Electronic Distribution: Programs are distributed electronically via CD keys, and users must activate them on appropriate platforms like Steam, Origin, Uplay, etc.
  • Instant Key Allocation: agevers.com's system allows for instant and automatic allocation of CD keys upon completing the purchase process.
  • Ownership and License: Users do not take ownership of programs but are granted a limited, non-exclusive, personal license to use them.
     
Refunds and Payments
  • Refund Policy: Refunds are granted at our discretion within a specific timeframe. Please note that games that have been played, keys that have been redeemed, or links that have been accessed after purchase are not eligible for a refund. After completing your purchase, a link containing your digital key/s is sent to the email address provided during the order process. If you accidentally entered the wrong email address, please contact our support team for assistance. However, if the link has already been opened, we regret that a refund cannot be provided.
  • Payment Methods: Various payment methods are accepted, including credit cards, PayPal, cryptocurrency, etc.
     
Intellectual Property Rights
  • Ownership: agevers.com retains ownership of intellectual property related to its platform and services, including trademarks and copyrights.
  • Infringement: Users must report any infringement of their intellectual property rights or others' rights.
     
Third-Party Content and Links
  • Third-Party Links: agevers.com may provide links to third-party content but does not control or endorse them.
  • Prohibited Use: Users are not authorized to distribute, display, or modify third-party content without permission.
     
Release and Indemnification
  • Indemnification: Users agree to indemnify agevers.com from any claims, losses, or damages arising from their use of the platform or breach of the agreement.
  • Disputes: agevers.com is released from claims and damages arising from disputes between users or with third parties.
     
Termination and Survival of Agreement
  • Termination: The agreement can be terminated by users or agevers.com under specific circumstances.
  • Survival: Certain provisions of the agreement remain valid even after termination.
     
Governing Law and Miscellaneous
  • Governing Law: The agreement is governed by UAE laws, and disputes will be settled in UAE courts.
  • Miscellaneous: The agreement covers severability, assignability, communication methods, and gender-neutral language.
These terms aim to protect both agevers.com and its users, ensuring a secure and fair environment for purchasing and using digital programs while also outlining responsibilities, restrictions, and dispute-resolution mechanisms.
 
Changes to the Terms and Conditions
You agree that Agevers may amend this Agreement from time to time, and at Agevers’s sole discretion. Although we will use our best endeavors to notify you of any amendment to this Agreement, we will not be required to provide you with prior notification of such amendments or changes to this Agreement.
Upon any amendment or change to this Agreement, we will publish the amended Agreement on the dedicated link available at our Online Shop. Your continued use of the Online Shop and/or the Service, after the publication date of a revised version of this Agreement, constitutes your acceptance of its terms.

You agree and undertake to review our Terms and Conditions each time you visit our Online Shop and/or prior to your use of any Services. If you do not agree to our Terms and Conditions, as updated from time to time, you undertake to cease using our Online Shop and/or Services immediately.
 
The failure of agevers.com to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitute the entire agreement between you and agevers.com and govern your use of the Service, superseding any prior agreements between you and Agevers (including, but not limited to, any prior versions of the Terms of Service).
Instant Delivery
Instant Delivery
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Return & Refund
Return & Refund
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Payment Methods
Payment Methods
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